Customer Support Representative

New opening: Customer Support Representative, Athens, Greece. Danish speakers encouraged to apply.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source

What we're looking for:

• Solid working English alongside your Danish
• Some prior customer-facing experience is a plus, though not essential
• Comfortable communicating in Danish at a professional level
• Fluent Danish, written and spoken

Details:

• Work model: Remote

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.