Customer Support Representative

A Portuguese-speaking Customer Support Representative is needed for a team based in Athens, Greece.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Stay calm and clear with customers even when they're frustrated
• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly

What we're looking for:

• Fluent Portuguese, written and spoken
• Clear, professional communication style, written and verbal
• Some prior customer-facing experience is a plus, though not essential
• Reasonably tech-comfortable - happy learning new internal systems

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

If you've read this far and you're curious, that's usually a good sign - apply.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.