Customer Support Representative

A Brazilian Portuguese-speaking Customer Support Representative is needed for a team based in Athens, Greece.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Contribute to a supportive, collaborative team environment
• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source

What we're looking for:

• Some prior customer-facing experience is a plus, though not essential
• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

Interested? Apply and we'll be in touch.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.