Customer Support Representative

Looking to relocate or already based in Athens? This Customer Support Representative role might be worth a look.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Keep internal systems and case notes accurate and current
• Respond to customer questions across phone, chat, and/or email
• Recognize when something needs escalating versus resolving directly
• Resolve issues efficiently without cutting corners on quality

What we're looking for:

• Some prior customer-facing experience is a plus, though not essential
• Reasonably tech-comfortable - happy learning new internal systems
• Fluent Dutch, written and spoken
• Clear, professional communication style, written and verbal

Details:

• Work model: Remote

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

Apply below and our recruitment team will follow up with next steps.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.