Customer Support Representative

A Dutch-speaking Customer Support Representative is needed for a team based in Athens, Greece.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Recognize when something needs escalating versus resolving directly
• Keep internal systems and case notes accurate and current
• Contribute to a supportive, collaborative team environment

What we're looking for:

• Fluent Dutch, written and spoken
• Reasonably tech-comfortable - happy learning new internal systems
• Comfortable communicating in Dutch at a professional level
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: Remote

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.