Customer Support Representative

Looking to relocate or already based in Athens? This Customer Support Representative role might be worth a look.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Resolve issues efficiently without cutting corners on quality
• Flag recurring issues so they can be addressed at the source
• Respond to customer questions across phone, chat, and/or email
• Keep internal systems and case notes accurate and current

What we're looking for:

• Clear, professional communication style, written and verbal
• Some prior customer-facing experience is a plus, though not essential
• Reasonably tech-comfortable - happy learning new internal systems
• Fluent Portuguese, written and spoken

Details:

• Work model: Remote

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

Sound like you? Send your application through and we'll take it from there.