Customer Support Representative

A Danish-speaking Customer Support Representative is needed for a team based in Athens, Greece.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source
• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email

What we're looking for:

• Some prior customer-facing experience is a plus, though not essential
• Fluent Danish, written and spoken
• Comfortable communicating in Danish at a professional level
• Solid working English alongside your Danish

Details:

• Work model: Remote

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

We review applications on a rolling basis, so it's worth applying sooner rather than later.