Customer Support Representative

We're working with an employer in Athens to fill a Customer Support Representative position for their German market.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Flag recurring issues so they can be addressed at the source
• Respond to customer questions across phone, chat, and/or email
• Follow up on open cases rather than letting them sit
• Stay calm and clear with customers even when they're frustrated

What we're looking for:

• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Comfortable communicating in German at a professional level
• Right to work in the country without sponsorship required
• Solid working English alongside your German

Details:

• Work model: On-Site

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We review applications on a rolling basis, so it's worth applying sooner rather than later.