Dutch-Speaking Content Safety & Customer Support Agent

Dutch-Speaking Content Safety & Customer Support Agent

Work Model: On-site
Location: Athens, Greece

Join a team working on projects that help ensure content integrity and improve the safety of AI systems. You'll support users while applying policies carefully and making thoughtful decisions.

Key Responsibilities:

• Provide support via chat, email, and outbound calls.
• Review and handle content-related cases according to established policies.
• Make accurate decisions using strong critical-thinking and problem-solving skills.
• Communicate clearly and professionally with users.
• Contribute to maintaining safe and trustworthy AI systems.

Requirements:

• Native-level Dutch proficiency (C1) for nuanced policy decisions and effective communication.
• English B2 minimum, with C1 preferred for training and policy-related tasks.
• Minimum 1 year of experience in BPO, customer support, content safety, or a similar role.
• Strong decision-making, critical-thinking, and problem-solving skills.

What We Offer:

• Comprehensive training and ongoing support.
• Comprehensive well-being support.
• International and collaborative work environment.
• Opportunities for professional development.

Join our team and help shape safer, more reliable AI systems!