Customer support and Business Services Centers
A well-established company in Athens is expanding and looking to bring on a Customer Support Representative.
Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.
What you'd be doing:
- Respond to customer questions across phone, chat, and/or email
- Recognize when something needs escalating versus resolving directly
- Keep internal systems and case notes accurate and current
- Resolve issues efficiently without cutting corners on quality
What we're looking for:
- Reasonably tech-comfortable - happy learning new internal systems
- Some prior customer-facing experience is a plus, though not essential
- Able to stay organized when handling multiple cases at once
- Clear, professional communication style, written and verbal
Details:
- Work model: On-Site
This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.
Apply below and our recruitment team will follow up with next steps.