Customer Support Representative

We're working with an employer in Athens to fill a Customer Support Representative position for their Danish market.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Flag recurring issues so they can be addressed at the source
• Respond to customer questions across phone, chat, and/or email
• Stay calm and clear with customers even when they're frustrated

What we're looking for:

• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once
• Right to work in the country without sponsorship required
• Comfortable in a fast-moving, customer-facing role

Details:

• Work model: Remote

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

If you've read this far and you're curious, that's usually a good sign - apply.