Customer Support Representative

Fluent in Portuguese? A team in Athens is looking for their next Customer Support Representative.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source
• Respond to customer questions across phone, chat, and/or email
• Resolve issues efficiently without cutting corners on quality

What we're looking for:

• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once
• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Sound like you? Send your application through and we'll take it from there.