Customer Support Representative

This Customer Support Representative opening in Athens, Greece is a good fit for someone who's fluent in German and ready for a new challenge.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Recognize when something needs escalating versus resolving directly
• Respond to customer questions across phone, chat, and/or email
• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality

What we're looking for:

• Some prior customer-facing experience is a plus, though not essential
• Fluent German, written and spoken
• Reasonably tech-comfortable - happy learning new internal systems
• Comfortable communicating in German at a professional level

Details:

• Work model: On-Site

We keep candidates updated at each stage rather than leaving you guessing after you apply.

If this sounds like a fit, go ahead and apply - happy to answer questions along the way.