Customer Support Representative

We're recruiting a Customer Support Representative for a growing team in Athens, Greece.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Stay calm and clear with customers even when they're frustrated
• Contribute to a supportive, collaborative team environment
• Flag recurring issues so they can be addressed at the source

What we're looking for:

• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal
• Some prior customer-facing experience is a plus, though not essential
• Able to stay organized when handling multiple cases at once

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

Sound like you? Send your application through and we'll take it from there.