Customer Support Representative

A well-established company in Athens is expanding and looking to bring on a Customer Support Representative.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What you'd be doing:

• Contribute to a supportive, collaborative team environment
• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Recognize when something needs escalating versus resolving directly

What we're looking for:

• Comfortable in a fast-moving, customer-facing role
• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

Applications are open now - we'd rather hear from you and say no thanks than have you sit on the fence.