General Information
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TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.
Are you passionate about designing HR and Payroll service solutions that help clients operate more effectively across multiple countries? Join TMF Group as an HR Administration Solution Architect, where you'll combine your HR operations expertise, consulting mindset, and stakeholder management skills to shape client-focused solutions that deliver real business value.
This is a unique opportunity to start your journey by supporting the development of TMF's global HR&Payroll Service Catalog, gaining deep insight into our service delivery model, before transitioning into a client-facing solution architecture role. The position is ideal for professionals with a strong HR Administration background who enjoy service design, client engagement, and transforming business requirements into practical operational solutions.
Role can be located in Poland, Hungary or Romania with a remote-friendly working model.
- Support the ongoing development and enhancement of TMF's HR&Payroll Service Catalog, working closely with global stakeholders and local offices to improve service consistency, documentation quality, and country-specific service definitions.
- Design HR Administration and Payroll service solutions that address client needs and align with TMF's operational capabilities and global service model.
- Lead client discovery sessions, workshops, and requirements gathering activities to understand business challenges and define effective service solutions.
- Act as a trusted advisor to clients, providing guidance on HR and Payroll service delivery models, operational processes, and solution design.
- Partner with Sales teams to support solution discussions, opportunity qualification, and the development of client proposals.
- Collaborate with operational teams, project managers, and subject matter experts to ensure solutions are practical, scalable, and deliverable.
- Build strong relationships with internal and external stakeholders, identifying risks, resolving issues, and driving alignment throughout the solutioning process.
- Contribute to knowledge sharing, training initiatives, and continuous improvement activities across the HRP Solutions function.
Essential Requirements
- Extensive experience within HR Administration, HR Operations, HR Shared Services, HR Outsourcing, or HR Service Delivery environments.
- Strong understanding of HR Administration processes and service delivery models.
- Experience working directly with clients, stakeholders, and business leadership teams.
- Ability to gather requirements, facilitate workshops, and design operational solutions.
- Strong communication, presentation, and stakeholder management skills.
- Experience explaining complex service offerings and business solutions in a clear and consultative manner.
- Excellent organizational skills with the ability to manage multiple priorities and deadlines.
- Fluent English communication skills.
- We would particularly like to hear from professionals with experience in: HR Outsourcing organizations, HR Shared Services environments, HR Operations leadership roles, HR Service Delivery functions, Client management positions within HR or Payroll services, HR consulting focused on operational processes and service delivery.
Preferred Experience
- Payroll process knowledge and exposure to payroll service delivery.
- Experience within outsourcing, BPO, global business services, or shared service organizations.
- Consulting experience focused on HR operations, service design, or process improvement.
- Exposure to multi-country or global HR and Payroll environments.
- Experience estimating delivery effort, project scope, and resource requirements.
- Project management training or certifications would be advantageous.
Pathways for career development
- Work with colleagues and clients around the world on interesting and challenging work;
- We provide internal career opportunities so you can take your career further within TMF;
- Continuous development is supported through global learning opportunities from the TMF Business Academy.
Making an impact
- You’ll be helping us to make the world a simpler place to do business for our clients;
- Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work.
A supportive environment
- Strong feedback culture to help build an engaging workplace;
- Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.